Shipping Policy
SHIPPING TIME: All orders are processed and shipped within 3 business days. TF2brand strives to dispatch your order as promptly as possible, with most orders shipping within 1-3 business days of placement, excluding pre-orders.
Pre-orders will ship by the times specified on the product pages.
TF2brand is not responsible for delays in order processing due to invalid shipping addresses or phone numbers.
When placing your order, please make sure that you use the billing address and contact information as it appears on your credit statement. In the event that your information does not match exactly what your credit card has on file, your order may be held pending verification.
You will receive a shipping notification email that will notify you of your tracking number. Please allow 24-48 hours for the tracking to be updated.
TF2brand is not liable for any products damaged or lost during shipping. Please contact UPS® in the event of any issues and file a claim at UPS.com or contact their customer service at 1 (800) 742-5877.